Privacy Policy

Privacy Policy for Finding balance with Meg

Effective Date: 20-01-2025 Last Updated: 05-10-2026

Finding balance with Meg (“I”, “my”, "me") is committed to protecting your privacy and ensuring that your personal data is handled with care in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how I collect, use, and protect your personal information.

1. Data Controller

The data controller for Finding balance with Meg is:

Name: Megan Thompson

Business Name: Finding Balance with Meg (registered with the Dutch Chamber of Commerce / Kamer van Koophandel)

Location: Utrecht, The Netherlands

Email: meg@findingbalancewithmeg.com

2. What Data I Collect

I may collect the following types of personal data:

  • Personal information such as name, email address, phone number, and address.

  • Wellbeing or health-related information that you voluntarily choose to share during intake, 1:1 sessions, or when registering and attending workshops, events or walks.

  • Payment information such as billing address and payment details, and transaction invoices (processed via secure third parties).

  • Event Attendee Information provided when RSVPing or purchasing tickets for workshops, events and walks (via Hipsy, Meetup, or direct registration).

  • Website usage data such as IP address, browser type, cookies, website interaction metrics and other technical information.

3. How I Use Your Data

I use your personal data for the following purposes:

  • To provide coaching, counselling, and consulting services.

  • To organize, manage, and facilitate group events, including Wonder Workshops and Wonder Walks.

  • To communicate with you regarding appointments, bookings, event logistics, services, or inquiries.

  • To process payments, issue invoices, and maintain required accounting records.

  • To send occasional updates (only where you have opted in, with the option to unsubscribe at any time).

  • To improve my website, services, and client experience.

4. Legal Basis for Processing

I process your personal data based on:

  • Performance of a Contract: Fulfilling coaching agreements or delivering event experiences you have booked.

  • Consent: For general communications.

  • Explicit Consent (Special Category Data): For any health, physical, or wellbeing information voluntarily disclosed to ensure safety during sessions, workshops, walks, gentle movement, or sound healing.

  • Legal Obligation: Maintaining financial administration and tax records in accordance with Dutch law.

  • Legitimate Interests: Ensuring the security and smooth operation of my website and services.

5. Data Sharing

I do not sell your personal data to third parties.

I may share your data with trusted third-party service providers who support my coaching practice, such as:

  • Form tools (e.g. Jotform, Tally) for intake and questionnaires.

  • Communication tools (e.g. email, WhatsApp, Microsoft Teams, Cal.com) for contact and sessions.

  • Storage and organisation tools (e.g. Google services) for email, scheduling, and secure data storage.

  • Accounting software (e.g. The Bookie) for invoicing and financial administration.

  • Website platforms (e.g. Namecheap, Systeme.io) for hosting and building website.

  • Ticketing & Community platforms (e.g. Hipsy, Meetup, payment gateways) for event registration and ticket sales.

These providers process personal data only as necessary to support my services.

Some of these providers may process data outside the European Economic Area. Where this is the case, appropriate safeguards are in place.

Your data may also be shared where required by law.

6. Data Retention

  • Financial and Administrative Records: Stored for 7 years in compliance with Dutch tax retention obligations (Belastingdienst).

  • Client Coaching Notes & Intake Records: Retained for up to 2 years following the conclusion of our work together, after which they are securely deleted, unless you request earlier erasure.

  • Event Ticketing Data: Retained only as long as necessary to manage the event, handle post-event follow-up, and meet accounting obligations.

  • Inquiries & General Correspondence: Kept for as long as relevant to address your questions, after which it is deleted.

7. Photography and Media in Group Settings

To preserve a respectful environment, recording or photographing attendees without their express consent is prohibited. If I take general atmosphere photos of a workshop or walk for promotional use, I will notify the group beforehand, and anyone who prefers not to appear will be respected without question.

8. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain circumstances.

  • Restriction: Request restriction of processing.

  • Data Portability: Request transfer of your data to another service provider.

  • Objection: Object to data processing based on legitimate interests.

  • Automated Processing: You have the right to not be subject to a decision based solely on automated processing.

  • Withdrawal of Consent: You have the right to withdraw previously given consent about your personal data.

To exercise your rights, contact meg@findingbalancewithmeg.com.

I will respond within one month.

9. Security

I implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Cookies

I use cookies on my website to enhance your browsing experience and ensure the website functions properly. Cookies are small text files stored on your device when you visit this website.

Types of cookies I may use:

  • Essential Cookies: These cookies are necessary for the website to function properly, such as maintaining server connections, storing your cookie preferences, and ensuring security.

  • Third-Party Cookies: Some third-party services used on this website may place cookies. Please refer to their own privacy policies for more information.

I use Cookiebot to manage cookie consent and ensure compliance with GDPR. Cookiebot may set cookies to store your preferences regarding the use of cookies on this website.

Managing Cookies: You can manage your cookie preferences through the cookie popup provided by Cookiebot or by adjusting your browser settings. For more information about cookies and how to control them, visit https://www.allaboutcookies.org/.

11. Changes to the Privacy Policy

I reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately when posted on this website.

12. Complaints

If you believe I have not complied with your data privacy rights, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website: https://autoriteitpersoonsgegevens.nl.

13. Links to Other Websites

My website contains links to third-party websites or services, such as social media platforms or external resources. Please note that I am not responsible for the privacy practices, policies, or content of these third-party websites. You are encouraged to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal data.

14. Data Breach Notification

In the event of a data breach, I will notify the relevant supervisory authority within 72 hours and, where applicable, affected individuals as soon as possible.

15. Data Protection Principles

I adhere to the Data Protection Principles outlined in the GDPR, including:

  • Lawfulness, fairness, and transparency

  • Purpose limitation

  • Data minimization

  • Accuracy

  • Storage limitation

  • Integrity and confidentiality

  • Accountability

16. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact meg@findingbalancewithmeg.com.